IT Services and Identity Management

The ITS Help Desk is the front line platform for managing all IT services. The ITS Help Desk operates 8 x 5, Sun to Thu, (8 am till 5 pm).

Our front office executives register user requests into our IT service management system and either resolve the ticket or escalate it to the next level of support.

For any information regarding service-related problem,you can query your issue by Contacting Us.

Reset Password

To reset your password, please visit portal https://mygutech.gutech.edu.om

OFF Campus access

Staff and students can access GUtech resources (access network license, Shared file drives, QWiki etc)  while you are off campus, using GUtech SSL VPN.

Link : <Gutech VPN>

Help document <GUtech VPN Help Doc>